1. General Tracking Information
We keep track of the pages visited by each user. Our web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our Site by making it more responsive to the needs and preferences of our users. This information does not identify you personally.
2. Click Path Tracking
Technologies such as cookies, beacons, tags and scripts are used by Seva At Home, Inc. and our affiliates, our marketing, testing and quality assurance partners, or our analytics, information technology and web monitoring service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
3. Collection of Personal Information
If you choose to register on our Site, you will be asked to provide Personal Information which may include your name, mailing address, e-mail address, and phone number. We do not actively share Personal Information gathered from our Web servers. When you register, we will place your name in our mailing list and will send you an e-mail to the address you have provided to confirm your registration on our Site.
4. What we do with the Personal Information We Collect
We require Personal Information from you in order to learn more about how you use the Site; to measure areas of interest in our network and the services we provide; to understand the needs of our customers; to provide you with better service; and to help us with internal record keeping. If you register, your registration information may be used by Seva At Home, Inc. and our Franchisees and Master Franchisees for internal research purposes and may be compiled as part of our internal database system. In addition, we may send correspondence to the e-mail and / or street address you provide to us when registering on our Site. This correspondence may include newsletters, promotional offers, information on new features and services we provide, Site updates, responses to your e-mails, comments and opinions, and may also be used as a means of providing technical support. In certain instances, you will have an opportunity to limit these uses at the time your Personal Information is collected. You also may limit the correspondence by following the instructions in the “Opt-Out” Section below.
5. Sharing of Personal Information
We may also provide your Personal Information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your Personal Information only as necessary to provide these services to us.
Links to Third Party Websites
We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our hardware, software, and security infrastructure as well as our internal standards for this Site to meet current industry standards and technology. In addition, we will be using standard Secure Sockets Layer (SSL) certificates to secure all pages used for inputting user Personal Information. However, due to the open communication nature of the Internet, we cannot guarantee that communications between us will be free from unauthorized access by third parties.
You may choose to have your name taken off of our registration list, cease receiving correspondence or newsletters from us or you can update or delete the Personal Information that you have provided to us, via one of the following methods:
- Using the opt-out option in e-mails you receive from us;
- Sending us an e-mail at: [email protected]
We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What We Do with Your Browser’s Settings and Signals
Special Notice for Visitors Who Reside Outside the United States
The data contained in our Site is for informational purposes only and is not represented to be error free. Seva At Home, Inc. attempts to ensure that the data provided or otherwise displayed on our Site is accurate. However, the Site and its contents are provided on an “as is, as available” basis. Use of the Site and its contents is at your sole risk. Seva At Home, Inc. does not warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site will be free from viruses or other harmful components. Seva At Home, Inc. makes no warranties, either express or implied, concerning the content of the Site, including the accuracy, completeness, reliability or suitability of the Site
Determining and Sharing Location
Seva At Home Mobile app captures the “current geolocation”. Current geolocation is used only when user tries to check-in for the intended service area. All mobile app users have full rights to disable their location tracking.
Seva At Home app does not store “current location” of the user in our system, thereby eliminating any risk of sharing it with third parties. If you have ‘background location’ turned on, the Seva At Home app captures about device’s location only when user selects to do so. There is no continual tracking in the background enabled in the app regardless of active interaction with the app.